Refund policy
Exchange Policy
We offer a 2-day exchange window.
You have 48 hours from delivery to request an exchange.
To be eligible, items must be:
- unworn and unused
- in original condition with tags
- in original packaging
- accompanied by proof of purchase
To request an exchange, contact us at:
hello.wanbros@gmail.com
Please include your order number and reason for exchange.
If approved, we will arrange a return pickup.
Items sent without prior request will not be accepted.
Important Notes
- ₹200 per item exchange fee
- shipping charges are non-refundable
- only one exchange per order
- no exchanges on sale items
- partial COD is non-refundable
- no returns or refunds
Damages or Issues
If you receive a damaged, defective, or incorrect item, contact us immediately at:
hello.wanbros@gmail.com
Refunds
Refunds are not offered.
In rare approved cases, processing takes 3–5 business days.