Refund policy

Exchange Policy

We offer a 2-day exchange window.
You have 48 hours from delivery to request an exchange.

To be eligible, items must be:

  • unworn and unused
  • in original condition with tags
  • in original packaging
  • accompanied by proof of purchase

To request an exchange, contact us at:
hello.wanbros@gmail.com

Please include your order number and reason for exchange.

If approved, we will arrange a return pickup.
Items sent without prior request will not be accepted.


Important Notes

  • ₹200 per item exchange fee
  • shipping charges are non-refundable
  • only one exchange per order
  • no exchanges on sale items
  • partial COD is non-refundable
  • no returns or refunds

Damages or Issues

If you receive a damaged, defective, or incorrect item, contact us immediately at:
hello.wanbros@gmail.com


Refunds

Refunds are not offered.
In rare approved cases, processing takes 3–5 business days.